Math Buddy
Frequently Asked Questions
Introduction
  • What is Math Buddy?
  • Who should use Math Buddy?
  • Do I need any special software to access Math Buddy?
  • Benefits
  • How will Math Buddy help my child?
  • How are you so sure this will work for my child?
  • Is this aligned to NCTM and state standards?
  • How will I know how my child is doing?
  • Is Math Buddy available year-round?
  • How do we get to know about the new worksheets posted for my grade?
  • Subscription
  • How do I subscribe to Math Buddy?
  • How does the monthly subscription work?
  • Is there any advantage in choosing annual subscription?
  • Can I change from monthly to annual subscription anytime?
  • How do I cancel my monthly subscription?
  • How does the money-back guarantee work?
  • I have paid subscription for 1 year. During this time, can I move my child to the next grade once she masters the concepts in one grade?
  • Do you offer any special pricing for schools?
  • Support
  • I am not receiving any emails from Math Buddy. What can be the problem?
  • How do I change my password?
  • Who do I contact if I have any questions or issues?
  •  
    Introduction
    What is Math Buddy?

    Math Buddy is an online supplemental math program focussed on making math learning fun for primary kids through the use of carefully designed interactive activities and manipulatives. Concept learning is supplemented by interactive online worksheets designed to give kids a platform to practice the concepts learnt and assessment modules to ensure that the child is making progress. There are also tracking tools to help parents track the progress of their kids.

    In addition, there are interactive games and puzzles in the Fun Zone that develop critical thinking ability in students, and a forum for parents and teachers to interact among each other, share their questions and concerns.

    Who should use Math Buddy?

    Math Buddy is focussed on helping kids understand concepts in Mathematics. The activities have been designed keeping in mind both the educators and the learners. Educators can use Math Buddy to help teach concepts in the classroom, while the students can access it at home to interact and practice the concepts.

    Math Buddy can be used as an excellent supplement to school learning to reinforce the concepts learnt in school. Many of our families use Math Buddy as an alternative to tutors or learning centers. Math Buddy is also ideal for home schooling parents since it provides a complete package of activities, worksheets and assessment modules in a structured manner to help their kids learn math.

    The lessons and worksheets have been designed to make it interesting for students at different levels of achievement. Learning the concepts using Math Buddy will enable students who lag behind in their classes to gain confidence and develop interest in Mathematics. The curriculum has been designed to keep gifted students motivated and strive even better.

    Math Buddy is available for grades 1 to 8 currently.

    Do I need any special software to access Math Buddy?

    You can access Math Buddy using any of the popular Internet browsers. You will need to download free Flash Plugin to access the animations in case you do not have it installed already. Click here to download Flash plugin.

     
    Benefits
    How will Math Buddy help my child?

    Understanding the concepts and the practical applications behind math lessons makes learning enjoyable and provides a solid foundation for long term academic success. Children, by nature, are curious and love to interact and experiment with things as they learn.

    Research has shown that Children retain 80% of what they do by themselves, compared to 20% of what they read or 30% of what they hear. Learning by Doing is the essence of Math Buddy, which has hundreds of activities and manipulatives designed to help children learn the concepts in Math by developing their curiosity. This form of interactive learning helps develop their basic concepts which will give them the confidence and motivation to do better in Mathematics.

    The self paced curriculum of Math Buddy also allows each kid to learn at their own pace and the parents can track their progress online. In addition to learning concepts, there are lots of skill practice activities and interactive worksheets for students to get practice applying the concepts learnt

    How are you so sure this will work for my child?

    Our research has shown that a child who spends 15 minutes every day with Math Buddy activities and regularly practices the concepts using the worksheets and assessment modules in Math Buddy shows significant improvement in their Math performance. Just make your child spend 15 minutes every day with Math Buddy activities, do the practice worksheets that we publish every week, and take the assessment modules once in 15 days on the concepts that he/she has learnt. In fact, we are so confident that your child will improve that we are offering a 30 day money-back guarantee if you do not see a marked improvement in your child's math understanding.

    Is this aligned to NCTM and state standards?

    The curriculum for Math Buddy (US) has been designed in accordance with the recommendations of both the National Council of Teachers of Mathematics (NCTM) Curriculum focal points and National Mathematics Advisory Panel's Foundations for Success. The lessons are correlated to the standards of most of the states.

    How will I know how my child is doing?

    You can login to Math Buddy anytime, and check on your child’s progress. You will also receive an email whenever your child takes a practice worksheet or an assessment module, detailing his performance. Details of all the assessment modules completed are available for review along with your child’s performance against his/her peers. To access these, login to Math Buddy and click on "Report Card" and "Statistics" from your "My Academy" page.

    Is Math Buddy available year-round?

    Math Buddy is available to students with Internet access 24/7 year-round. We encourage students to continue their learning even during their summer and other vacations so that their learning process is continuous. The beauty of learning online is that students can learn anywhere, anytime at their own pace, even when they are vacationing in a remote island, as long as internet access is available.

    How do we get to know about the new worksheets posted for my grade?

    We publish new interactive practice worksheets for each grade every week and send you an email with the details. You can also see the list of worksheets available by logging into Math Buddy and clicking on "My Lessons".

     
    Subscription and Payment
    How do I subscribe to Math Buddy?
    You can subscribe to Math Buddy using our secure online registration form using Visa/Mastercard/Discover/Amex or Paypal. All payments are processed through our secure payment gateway powered by Paypal. You can choose to pay monthly, with absolutely no commitments or contracts, or the value-priced annual subscription. For more information, click here.
     
    How does the monthly subscription work?

    Monthly subscription offers a great value for those who wish to try out Math Buddy before committing to an annual subscription. At $9.99 per month, you get access to all the activities, online interactive worksheets and assessment modules. Best of all, there are no contracts and you can cancel your subscription any time. There is a nominal one-time non-refundable registration fee of $10.00 to cover processing charges.

     
    Is there any advantage in choosing annual subscription?

    Annual subscription provides a savings of over $30 over monthly subscription. The one-time registration fee of $10 is waived for annual subscription. In addition, we also let you move your child to the next grade during the subscription year once he/she completes all the activities, worksheets and assessment modules. This is a great value since it gives you access to two grades for the price of one.

     
    Can I change from monthly to annual subscription anytime?

    You can change from monthly to annual subscription anytime by sending a mail to support@mathbuddyonline.com. Your annual subscription will start from the month after your request is received. Requests for refunds or adjustments for prior months will not be entertained.

     
    How do I cancel my monthly subscription?

    You can cancel your monthly subscription anytime by sending a mail to support@mathbuddyonline.com. Your subscription will not be renewed from the month after your request is received.

     
    How does the money-back guarantee work?

    We are very confident that you will see a significant improvement in your child's math understanding that we are offering a 30 day money-back guarantee if you are not satisfied with Math Buddy. Make your child spend 15 minutes every day with Math Buddy activities, do the practice worksheets that we publish every week, and take the assessment modules once in 15 days on the concepts that he/she has learnt. If you still do not see any improvement, send us a mail within 30 days of subscription to support@mathbuddyonline.com and we will refund your subscription fee.

     
    I have paid subscription for 1 year. During this time, can I move my child to the next grade once she masters the concepts in one grade?

    Yes. You can move your child to the next grade once during your annual subscription period, once he/she completes all the lessons, practice worksheets and assessment modules for the grade initially registered for.

     
    Do you offer any special pricing for schools?

    We do have special programs for schools based on the number of students wishing to enroll for Math Buddy. Please write to support@mathbuddyonline.com with details on the school, grade, number of students and the contact person, and we will get in touch with you within 24 hours

    Support
    I am not receiving any emails from Math Buddy. What can be the problem?

    Did you check your “bulk mail” folder? Many e-mail programs have a built-in filter that automatically blocks messages from any sender whose e-mail address is not in the recipient's address book or Safe Sender list.

    To ensure that messages from Math Buddy arrive in your INBOX safely, please add
    support@mathbuddyonline.com to your e-mail address book or Safe Sender list.
    If you are using a yahoo mail account, check the “Bulk Mail” folder. If you see our email there, click on the message and then click on “Not Spam”, which will let all future emails to your inbox.
    If you are using a gmail account, check the “Spam” folder. If you see our email there, click on the message and then click on “Not Spam”, which will let all future emails to your inbox.

    If you are using a hotmail account, check the “Junk mail” folder. If you see our email there, click on the message and then click on “Not Junk”, which will let all future emails to your inbox.
     
    How do I change my password?

    You can change your password by clicking on “My Account” link after you login to Math Buddy. When you click on the "Change Password" link, You will receive mail with a link to set a new password.

     
    Who do I contact if I have any questions or issues?

    You can write an email to support@mathbuddyonline.com or use our contact form to communicate to us anytime.